Regardless of the fact that the web hosting service offered by the different companies is de facto identical, every provider has a personalized platform with its own modifications and different ways to execute given tasks. In situations like this, an information-stuffed knowledge base will be very useful both for persons with little to no previous experience and for technically capable individuals who will at some point learn how specific operations are done, but will waste time in the process. The objective of such a knowledge base is to make the hosting service quick and simple to use, saving users both time and effort. The end result is more contented customers, as they can easily find the info they are looking for, and a lot less work for the help desk support staff representatives, because usually most of the queries and problems that clients have are already enumerated in the knowledge base. If the articles themselves are competently written and encompass more things, you will be able to find out more not only about your own account, but also about the hosting service in general.
Extensive Online Documentation in Shared Web Hosting
All Linux shared web hosting that we offer include an elaborate knowledge base where you can find all you should know with regards to your web hosting account. Irrespective of whether you want to set up a brand-new MySQL database, to redirect a domain using an .htaccess config file or to create an email address on your personal computer or smart phone, you can just read our help articles and all the information that you require will be there. When you open a certain section of your Hepsia Control Panel, you’ll see articles that are dedicated to the functions that can be accessed through it. If you would like to see the whole list of articles and get familiar with all the functions that Hepsia offers, or only to read generic information about the web hosting service, you can explore the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We’ve done our utmost best to encompass any problem that you might experience, but if you don’t find the info that you need, you can always contact us, as our techs are available to you 24-7.
Extensive Online Documentation in Semi-dedicated Hosting
The Help section of the Hepsia Control Panel, which is included in our Linux semi-dedicated hosting, will allow you to access the in-depth online support documentation that we have compiled for you. The articles offer generic info about our hosting services, informative manuals about the various functions that you can access, plus troubleshooting guidelines that can help you repair common issues that you could face. The topics that we have included encompass practically everything, from easy things such as how to host a brand new domain in your account, to more elaborate ones such as which SSH commands can be executed on the semi-dedicated servers. Relevant articles about the features of a given Control Panel section will always be available on the right side of the page that you’re on, while the entire article archive is accessible through the all-inclusive Help section.